FAQs

What are the steps to care for my unit?

Treat your unit in the same manner that you would treat your hair.

1.)Detangle,

2.) Shampoo,

3.) Condition or deep condition,

4.) Detangle,

5.) Air Dry.

When detangling, please comb from the ends of the hair to the roots or weft of the hair. To shampoo do not, rub your hands across the hair; it may tangle.

Gently rub the shampoo on the hair in a downward motion until it lathers. If you cannot take these steps, we will be glad to do it for you.

What products should I use?
For shampoo, we recommend Tresseme, Aussie Moist, or Brazilian Keratin therapy. Please do not use creams. It will make the hair heavy. 

Are you a licensed cosmetologist?

No. We are a self-taught brand. We will take all opportunities to educate ourselves about the hair industry and learn proper hair techniques from licensed cosmetologists. 

Which payment methods do you accept?

We accept cash, credit cards, PayPal, Quadpay, Quickbooks, Square, and Sezzle.

How many bundles of hair will I need for a custom hair unit?

The choice is yours for the density of your custom unit. However, we recommend three bundles for a standard closure and two bundles for a frontal. The longer the hair, the shorter the weft (track). For additional questions, please email us at customersupport@distinguishedcrowns.com.

 What types of caps do you use for custom units?

We use mesh dome caps.

Do you provide service for individuals with hair loss? 

We created Distinguished Crowns LLC to service women who are experiencing hair loss. We offer additional payment options for women medically diagnosed with conditions that cause hair loss. For more information, please email us at customersupport@distinguishedcrowns.com.

Do you customize units with cut, color, and creating a natural hairline and part(s)?

We've partnered with a licensed cosmetologist for custom cuts and color.

How long will my wig and hair extensions last?

Our wigs last at least three years with proper care. 

What’s temperature setting should use for my flat iron? 

We recommend 350 degrees.

What is the difference between a closure and a frontal?

Consider it as a 15-minute makeup look, and a full glam makeup look. Also where you want to wear your wigs most of the time. If you want a short install and be out the door for work in the morning, a custom closure wig is a great choice. If you have extra time to get ready and don’t mind the extra time installing your wigs in the morning, a premade frontal is a great choice for you. Distinguished Crowns also offers glueless frontal wigs, but they must be ordered custom. 

For additional questions, email us at customersupport@distinguishedcrowns.com.